빈칸 암기 연습을 위한 칼라 필름을 삽입하였다. 키워드 및 중요내용 볼드 및 밑줄 처리를 하였으며 핵심사항 비교 정리를 하였다. 편저주를 통한 놓치기 쉬운 부분을 확인할 수 있으며 역대 기출문제를 최근 공고에 따른 풀이로 재확인이 가능하다.

PART 1 _ 예금편 / 3
제 1 장 금융경제 일반 ······························································································· 4
제1절 국민경제의 순환과 금융의 역할 ··································································· 4
1. 국민경제의 순환과 금융의 연결 ······························································· 4
2. 금융의 역할 ································································································· 9
제2절 주요 금융경제지표 ······················································································ 11
1. 금리(이자율) ······························································································ 11
2. 환율 ············································································································ 20
3. 주가 ············································································································ 22
제3절 금융시장 ······································································································ 26
1. 금융시장의 의의 ······················································································· 26
2. 금융시장의 기능 ······················································································· 28
3. 금융시장의 유형 ······················································································· 29
제 2 장 금융회사와 금융상품 ·················································································· 34
제1절 금융회사 ······································································································ 34
1. 은행 ············································································································ 35
2. 비은행 금융회사 ······················································································· 36
3. 보험회사 ····································································································· 37
4. 금융투자회사 ····························································································· 37
5. 금융유관기관 ····························································································· 39
제2절 금융상품 [10 기출] ···················································································· 41
1. 저축상품 ····································································································· 42
2. 투자상품 ····································································································· 50
3. 기타상품 ····································································································· 64
제 3 장 저축과 금융투자의 이해 ············································································ 68
제1절 저축의 기초 ································································································ 69
1. 저축과 이자 ······························································································· 69
2. 저축과 인플레이션(Inflation) ································································· 71
3. 저축과 세금 ······························································································· 72
목 차
Mail and Financial common sense
iii
제2절 투자의 기초 ································································································ 72
1. 투자 vs. 투기 ···························································································· 72
2. 수익 vs. 투자수익률 ················································································ 73
3. 투자의 위험(risk) ····················································································· 74
4. 자본시장과 금융투자업에 관한 법률 ····················································· 78
제3절 주식투자 ······································································································ 81
1. 주식의 개념 ······························································································· 81
2. 주식의 발행 ······························································································· 83
3. 주식의 종류 ······························································································· 85
4. 주식 유통시장 ··························································································· 88
5. 주식 거래방법 ··························································································· 88
제4절 채권투자 ······································································································ 91
1. 채권의 개념 ······························································································· 91
2. 특수한 형태의 채권 ·················································································· 95
3. 소액채권거래제도 ······················································································ 99
4. 주식과 채권의 비교 ·················································································· 99
제5절 증권분석 ···································································································· 102
1. 증권의 투자가치 분석 ············································································ 102
2. 기업정보 ·································································································· 103
3. 재무비율 분석 ························································································· 105
4. 주가배수 평가 ························································································· 108
제 4 장 예금업무 일반사항 ··················································································· 111
제1절 예금계약 ···································································································· 111
1. 예금거래의 성질 ····················································································· 111
2. 예금계약의 성립 ····················································································· 113
3. 예금거래약관 ··························································································· 115
제2절 예금거래의 상대방 ···················································································· 119
1. 자연인과의 거래 ····················································································· 119
2. 법인과의 거래 ························································································· 121
3. 법인격 없는 단체와의 거래 ·································································· 123
iv
제3절 예금의 입금과 지급 ·················································································· 124
1. 예금의 입금업무 ····················································································· 124
2. 예금의 지급업무 ····················································································· 128
제4절 예금의 관리 ······························································································ 135
1. 예금주의 사망 ························································································· 135
2. 예금채권의 양도와 질권설정 ································································ 142
3. 예금에 대한 압류 ··················································································· 146
제 5 장 전자 금융 ································································································· 152
제1절 전자금융의 의의 ······················································································· 152
1. 전자적 장치 -전달 채널 ········································································ 152
2. 접근 매체 -거래의 진정성 확보 수단 ················································· 152
3. 스마트 금융 ····························································································· 153
제2절 전자금융의 특징 ······················································································· 153
1. 금융서비스 이용편의 증대 ···································································· 153
2. 금융기관 수익성 제고 ············································································ 154
3. 전자금융의 이면 ····················································································· 154
제3절 전자금융의 발전 과정 ·············································································· 155
1. 제 1 단계: PC기반 금융업무 자동화 ·················································· 155
2. 제 2 단계: 네트워크 기반 금융전산 공동망화 ·································· 155
3. 제 3 단계: 인터넷 기반 금융서비스 다양화 ······································ 156
4. 제 4 단계: 모바일 기반 디지털금융 혁신화 ······································ 156
5. 제 5 단계: 신기술 기반 금융IT 융합화 ············································· 157
6. 전자금융과 미래 전망 ············································································ 157
제4절 인터넷뱅킹 서비스 ···················································································· 158
1. 인터넷뱅킹의 개요 ················································································· 158
2. 인터넷뱅킹의 의의 ················································································· 158
3. PC뱅킹과 인터넷뱅킹 ············································································ 159
4. 인터넷뱅킹의 특징 ················································································· 159
5. 인터넷뱅킹의 이용 ················································································· 160
6. 인터넷 공과금 납부 ··············································································· 162
Mail and Financial common sense
v
제5절 모바일뱅킹 서비스 ···················································································· 162
1. 모바일뱅킹의 개요 ················································································· 162
2. 모바일뱅킹의 의의 ················································································· 163
3. 모바일뱅킹의 이용 ················································································· 163
제6절 텔레뱅킹 서비스 ······················································································· 164
1. 텔레뱅킹의 개요 ····················································································· 164
2. 텔레뱅킹의 의의 ····················································································· 164
3. 텔레뱅킹의 이용 ····················································································· 164
제7절 CD/ATM 서비스 ····················································································· 166
1. CD/ATM 서비스 개요 ·········································································· 166
2. CD/ATM 이용 매체 ·············································································· 167
3. CD/ATM 제공 서비스 ·········································································· 168
4. 기타 CD/ATM서비스 ············································································ 169
제8절 신용카드, 직불카드, 체크카드, 선불카드 ················································ 170
1. 신용카드 ·································································································· 171
2. 직불카드 ·································································································· 174
3. 체크카드 ·································································································· 175
4. 선불카드 ·································································································· 176
제 6 장 우체국 금융 일반 현황 ············································································ 179
제1절 연혁 ··········································································································· 179
제2절 업무범위 ···································································································· 180
1. 우체국금융 일반 ····················································································· 180
2. 우체국예금?보험 ····················································································· 181
3. 기타 금융업무 ························································································· 182
제3절 역할 ··········································································································· 182
1. 보편적 금융서비스의 제공 ···································································· 182
2. 우편사업의 안정적 운영 지원 ······························································ 183
3. 국가 재정 및 산업 육성에 기여 ·························································· 183
4. 서민경제 활성화 지원 ············································································ 184
제4절 소관 법률 ·································································································· 184
vi
제 7 장 우체국 금융 상품 ····················································································· 186
제1절 예금상품 ···································································································· 186
1. 요구불예금 (입출금이 자유로운 예금) ················································· 186
2. 거치식 예금 (목돈 굴리기 예금) ·························································· 189
3. 적립식 예금 (목돈마련 예금) ································································ 191
4. 기타 ·········································································································· 193
5. 공익형 예금상품 ····················································································· 193
제2절 카드상품 (체크카드) ················································································· 200
1. 사용 한도 및 발급 대상 ········································································ 200
2. 체크카드 상품 및 특징 ·········································································· 201
3. 상품별 기능 ····························································································· 203
4. 효력의 발생과 상실 ··············································································· 204
5. 카드 해지와 이용정지 ············································································ 204
제3절 펀드상품 ···································································································· 208
1. 펀드상품의 종류 및 특징 ······································································ 208
제 8 장 우체국 금융 서비스 ················································································· 210
제1절 전자금융 ···································································································· 210
1. 인터넷뱅킹 ······························································································· 210
2. 폰뱅킹 ······································································································ 211
3. 모바일뱅킹 ······························································································· 211
4. 전자금융을 이용한 자금이체 한도 ······················································· 214
5. 전자금융서비스 이용 제한 ···································································· 216
6. 자동화기기 ······························································································· 216
제2절 우편환?대체 ······························································································ 218
제3절 외국환 ······································································································· 218
1. 해외송금 ·································································································· 218
2. 환전업무 ·································································································· 219
제4절 제휴서비스 ································································································ 220
1. 창구망 공동이용 ····················································································· 221
2. 노란우산공제 판매대행 ·········································································· 222
3. 우체국 CMS 업무 ·················································································· 222
Mail and Financial common sense
vii
4. 건설근로자퇴직공제금 접수대행 ··························································· 223
5. 카드업무 대행 서비스 ············································································ 223
6. 증권계좌 개설 대행 ··············································································· 224
제 9 장 내부통제 및 리스크 관리 ········································································ 229
제1절 내부통제 ···································································································· 229
1. 의의 ·········································································································· 229
2. 법적 근거 ································································································ 229
3. 필요성 ······································································································ 229
4. 내부통제의 구성요소 ·············································································· 230
5. 내부통제의 수단 ····················································································· 231
6. 내부통제기준 ··························································································· 231
7. 준법감시인제도 ······················································································· 231
제2절 금융실명거래 원칙 및 방법 ····································································· 232
1. 의의 ·········································································································· 232
2. 실명확인방법 ··························································································· 232
3. 실명확인 생략이 가능한 거래 ······························································ 235
4. 불법?탈법 차명거래 금지 ······································································ 235
제3절 금융거래에 대한 비밀보장 ······································································· 236
1. 비밀보장제도 ··························································································· 236
2. 금융거래 정보제공 ················································································· 236
3. 금융실명거래 위반에 대한 처벌 및 제재 ··········································· 238
제4절 금융소비자보호 ························································································· 240
1. 금융소비자보호법 ··················································································· 240
2. 금융상영업행위 준수사항 ······································································ 241
3. 금융소비자보호를 위한 장치 ································································ 242
제 10 장 기타사항 ······························································································· 243
제1절 예금자보호 ································································································ 243
1. 예금보험의 구조 ····················································································· 243
2. 보호대상 금융회사 ················································································· 244
3. 보호대상 금융상품 ················································································· 244
viii
4. 보호한도 ·································································································· 245
제2절 금융소득 종합과세 ···················································································· 248
1. 개요 ·········································································································· 248
2. 소득의 종류와 과세방법 ········································································ 248
3. 금융소득에 대한 이해 ············································································ 249
4. 금융소득 종합과세 체계 ········································································ 250
5. 종합과세 되는 금융소득 ········································································ 250
6. 금융소득의 세액계산 방법 ···································································· 253
7. 신고와 납부 ····························································································· 254
제3절 자금세탁방지제도 ······················································································ 259
1. 개요 ·········································································································· 259
2. 금융정보분석기구(FIU) ·········································································· 259
3. 의심거래보고제도(Suspicious transaction report, STR) ············· 260
4. 고액현금거래보고(Currency Transaction Report, CTR) ············ 261
5. 고객확인제도(Customer Due Diligence, CDD) ···························· 263
제4절 금융정보 자동교환 협정 ··········································································· 267
1. 금융정보자동교환을 위한 국제 협정 ··················································· 267
2. 금융정보자동교환을 위한 국내 규정 ··················································· 268
3. 금융회사의 의무 ····················································································· 269
부 록 / 273
우체국 예금거래 기본약관 ················································································ 274
금융실명거래 및 비밀보장에 관한 법률 ·························································· 280
우체국예금?보험에 관한 법률 ·········································································· 289
우체국예금?보험에 관한 법률 시행령 ······························································ 300
우체국예금?보험에 관한 법률 시행규칙 ··································································· 303
Mail and Financial common sense
ix
PART 2 _ 보험편 / 323
제 1 장 보험일반 이론 ·························································································· 324
제1절 위험관리와 보험 ······················································································· 324
1. 보험의 정의 ····························································································· 324
2. 보험의 목적과 특성 ··············································································· 324
3. 위험의 구분 ····························································································· 326
4. 보험의 대상이 되는 불확실성(위험)의 조건 ······································· 327
제2절 보험의 기능과 종류 ·················································································· 328
1. 보험의 긍정적 기능 ··············································································· 328
2. 보험의 부정적 영향 ··············································································· 330
3. 보험의 종류 ····························································································· 330
제3절 생명보험의 역사 ······················································································· 333
1. 생명보험의 역사 ····················································································· 333
2. 우리나라 생명보험의 역사 ···································································· 334
제 2 장 생명보험 이론 ·························································································· 338
제1절 생명보험 계약 ··························································································· 338
1. 생명보험계약 관계자 ·············································································· 338
2. 보험계약의 요소 ····················································································· 340
제2절 생명보험의 기본원리 ················································································ 341
1. 상부상조의 정신 ····················································································· 341
2. 대수의 법칙 ····························································································· 341
3. 생명표 ······································································································ 343
4. 수지상등의 원칙 ····················································································· 343
제3절 보험료 계산의 기초(3이원방식, 현금흐름방식) ······································· 344
1. 3이원방식 ································································································ 344
2. 현금흐름방식 ··························································································· 345
제4절 영업보험료의 구성 ···················································································· 347
1. 순보험료 ·································································································· 347
2. 부가보험료 ······························································································· 347
3. 보험료의 산정 ························································································· 348
x
4. 배 당 ········································································································ 349
제5절 언더라이팅과 클레임 ················································································ 354
1. 언더라이팅(Underwriting)과 언더라이터(Underwriter) ················· 354
2. 언더라이팅(Underwriting)의 대상 ······················································ 355
3. 언더라이팅(Underwriting)의 절차 ······················································ 357
4. 표준미달체 / 우량체의 인수 ································································ 360
5. 언더라이팅(Underwriting)의 실무 ······················································ 360
6. 클레임(Claim) 업무 ··············································································· 363
제6절 생명보험 세제 ··························································································· 364
1. 생명보험의 세제혜택 부여 목적 ··························································· 364
2. 보험계약 세제 ························································································· 365
제 3 장 보험윤리와 소비자보호 ············································································ 374
제1절 보험영업윤리 ····························································································· 374
1. 보험회사 영업행위 윤리준칙 ································································ 374
제2절 보험범죄 방지활동 ···················································································· 380
1. 보험범죄란? ····························································································· 380
2. 보험범죄의 특성 ····················································································· 382
3. 보험범죄의 유형 ····················································································· 382
4. 보험범죄 방지활동 ················································································· 384
제3절 보험모집 준수사항 ···················································································· 385
1. 보험모집 개요 ························································································· 385
2. 보험모집 관련 준수사항 ········································································ 385
제4절 보험소비자 보호 ······················································································· 390
1. 보험소비자 보호제도 ·············································································· 390
2. 보험금 대리청구인 지정제도 ································································ 392
3. 생명보험 광고심의제도 ·········································································· 392
4. 보험민원 ·································································································· 392
제 4 장 생명보험과 제3보험 ················································································· 394
제1절 생명보험 개요 ··························································································· 394
1. 생명보험의 의의 ····················································································· 394
Mail and Financial common sense
xi
2. 생명보험의 개요 ····················································································· 394
제2절 생명보험 상품 ··························································································· 394
1. 생명보험 상품의 특성 ············································································ 394
2. 생명보험 상품의 종류 ············································································ 396
제3절 제3보험 개요 ···························································································· 398
1. 제3보험의 개요 ······················································································· 398
2. 제3보험의 관련 법규 ············································································· 401
3. 제3보험의 겸영 ······················································································· 403
제4절 제3보험 상품 ···························································································· 404
1. 제3보험 상품의 분류 ············································································· 404
2. 상해보험 ·································································································· 404
3. 질병보험 ·································································································· 406
4. 간병보험 ·································································································· 411
제 5 장 보험계약법(인보험편) ··············································································· 414
제1절 의의 ··········································································································· 414
제2절 법적성질 ···································································································· 414
1. 낙성계약 ·································································································· 414
2. 불요식계약 ······························································································· 415
3. 쌍무계약 ·································································································· 415
4. 부합계약성 ······························································································· 415
5. 상행위성 ·································································································· 415
6. 사행계약성 ······························································································· 416
7. 최대선의성과 윤리성 ·············································································· 416
8. 계속계약성 ······························································································· 416
제3절 특성 ··········································································································· 416
1. 사익조정성(영리성) ················································································· 416
2. 단체성 ······································································································ 417
3. 기술성 ······································································································ 417
4. 사회성과 공공성 ····················································································· 417
5. 상대적 강행법성 ····················································································· 417
xii
제4절 요소 ··········································································································· 419
1. 보험대상자와 보험목적물 ······································································ 419
2. 보험사고 ·································································································· 419
3. 보험료와 보험금 ····················································································· 419
4. 보험기간과 보험료 납입기간 ································································ 420
제5절 성립과 체결 ······························································································ 420
1. 보험계약의 성립과 거절 ········································································ 420
2. 보험계약의 체결 ····················································································· 421
3. 승낙의제 ·································································································· 421
4. 승낙전 사고담보 ····················································································· 421
5. 보험증서(보험증권)의 교부 ···································································· 422
제6절 철회, 무효, 취소, 실효 ············································································ 422
1. 보험계약의 철회 ····················································································· 422
2. 보험계약의 무효와 취소 ········································································ 423
3. 보험계약의 실효 ····················································································· 424
제7절 고지의무 ···································································································· 424
1. 고지의무 당사자 ····················································································· 425
2. 고지의무위반의 효과 ·············································································· 425
3. 고지의무위반에 대해 해지할 수 없는 경우 ········································ 426
제8절 효과 ··········································································································· 428
1. 보험자의 의무 ························································································· 428
2. 보험자의 보험료 반환의무 ···································································· 429
3. 보험자의 면책사유 ················································································· 430
4. 보험계약자 등의 의무 ············································································ 430
제9절 부활 ··········································································································· 433
1. 부활의 의미 ····························································································· 433
2. 부활의 요건 ····························································································· 433
3. 부활의 효과 ·····························································································

하종화